General Information
LifeWord Ministries Worldwide Gospel Media, Inc. and its affiliates are committed to respecting the privacy rights of all parties who interact with the ministry. This privacy policy details the measures we have taken to safeguard and protect your privacy. This privacy policy applies to the websites located at LifeWord Ministries Worldwide Gospel Media, Inc, connect.LifeWord Ministries Worldwide Gospel Media, Inc, LifeWord.Ca, LifeWord.co.UK and LifeWord Ministries and RefWord.net mobile app (collectively, the “LifeWord Services”), as well as to all services and software LifeWord Ministries Worldwide Gospel Media, Inc. offers. Any references to “LifeWord”“we,” “us,” or “our” throughout this policy refer collectively to LifeWord Ministries Worldwide Gospel Media, Inc. (U.S.) (“Life Word US”), LifeWord Ministries Canada (“LifeWord Canada”), and LifeWord Ministries UK (“LifeWord UK”), unless only one of the foregoing is expressly referenced in the main body of this policy or in a country supplement (Canadian residents – please see supplement at the end of this document). This privacy policy describes the common standards of privacy protection at LifeWord and each LifeWord entity will collect, use, or disclose personal information in accordance with this policy. LifeWord may update this privacy policy from time to time with or without notice to you. When we change the policy in a material way, a notice will be posted on our website along with the updated privacy policy. By engaging with Ligonier, you signify your acceptance of our privacy policy, and we commit to abiding by it.
Right to access, correct and delete data and to object to data processing
Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.
Management of personal data
You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our web site by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain web site services.
Information we collect
Our site collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location. The data we collect depends on the services and features you use.
How we use your information
Our web site uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various web site services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.
Sharing your information
We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.
E-mail:life@lifewordministries.org
Last updated: July 17, 2025
What are cookies?
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
Why do we use cookies?
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience. Third parties serve cookies through our websites for advertising, analytics and other purposes. We may also use small pieces of software code called “web beacons” or “clear gifs” to collect anonymous and aggregate advertising matrix, such as counting page views, promotion views, or advertising responses. A web beacon is an electronic image, called a single-pixel or clear GIF. Web beacons can recognise certain types of information on user’s computer, such as a user’s Cookie number, time and date of a page view, and description of the page where the web beacon is placed. You may render some web beacons unusable if you choose to reject their associated cookies. These web beacons may be used to deliver cookies that conform with our Cookie Policy.
What Does LifeWord Ministries Worldwide Gospel Media, Inc. do with your information?
Your information is used to provide and improve the LifeWord Services, respond to your inquiries, process orders, accept contributions, and communicate with you. Also, by storing your personal information on a secure server, LifeWord can shorten your checkout process and allow you to check the status of your orders online.
If you are a supporter of Ligonier Canada or LifeWord UK (each, a “LifeWord Affiliate”) who has provided it with your personal information, please note that each LifeWord Affiliate uses LifeWord US to provide certain data processing services to the affiliate. LifeWord US will access each LifeWord Affiliate’s database in connection with certain limited, administrative functions, namely (a) to maintain an offsite back-up copy for the LifeWord Affiliate and (b) to permit LifeWord US to process and carry out mailings or other communications of materials, whether regularly or for single instances, on behalf of the LifeWord Affiliate, in accordance with its guidelines. Additionally, in the event of the occurrence of an emergency situation, LifeWord may use the LifeWord Canada database to notify the persons listed in the database of the emergency situation and the course of action proposed by LifeWord to address such emergency. Please also see our “Transfer of Information” section below.
Does LifeWord share any personal information it collects with outside parties?
LifeWord takes your privacy very seriously and does not trade or sell any personal information to third parties, nor does it send donor mailings on behalf of other organizations. However, we may share your personal data with trusted third parties who assist us in operating our services, such as, without limitation, marketing, product fulfillment, troubleshooting, market research, advertising, website or app hosting, data analysis, customer service, resource distribution, and payment processing. These third parties also help us fulfill your requests, provide various features and services, and respond to your inquiries. We use contractual and other means to ensure that these third parties only process the information in compliance with local laws and this privacy policy.
Does LifeWord safeguard my personal information?
LifeWord has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is stored within a secure network and is only accessible by designated staff and is used for the purpose for which you provided the information. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored.
How to control cookies?
You can control and/or delete cookies as you wish – for details, see http://www.aboutcookies.org.uk/. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. Please be aware that if you do not configure your browser you will accept cookies provided by this website.
Where can I get further information?
In case you would like to opt out from using and selling your personal information, feel free to contact us through the contact form.
Request personal data
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In case you would like to opt out from using and selling your personal information, feel free to contact us through the contact fo